Shipping and Returns
Wonderkraftz Shipping and Returns
# Generally, it takes 3-5 working days for the client to receive the parcel after it leaves our warehouse.
# Wonderkraftz has partnered with all leading courier companies for the shipment of our products
thereby ensuring safe delivery at the user`s doorstep.
# During the holiday period, there may be delays in processing and dispatching.
# We deal in many handmade products and different product takes different time in making. Wonderkraftz will communicate the tentative time for order completion at the time of placing the order.
# Wonderkraftz even offers international shipping. However, the user has to bear the complete shipping
charges for all international shipping. Generally, the processing time for international shipping is 5 – 7
working days. The charges of shipping and delivery time will vary on the location and the courier
# We generally use ARAMEX/ FEDEX/ BLUEDART for international shipping, but still do not guarantee any
time frame for delivery as custom clearance is included in the same.
# The user can track the parcel with the consignment number given to the user after dispatching the
order which will be communicated over phone/email after dispatch.
# Wonderkraftz makes all efforts to ensure precise packaging. However, due to unavoidable
circumstances if the item gets damaged during transit or the wrong item is delivered, replacement of the
product will be done.
# Wonderkraftz will replace your order once it receives back the damaged product. The client needs to
courier the damaged product after our confirmation and we will courier the replaced product on
receipt of the damaged product.
# In case the exact item for replacement is not available, we will try to give you the best possible
alternatives. Acceptance is as per client discretion. We will issue a full refund within 5-7 working days in
case of client denial.
# If the item is sent to us for replacement /return without our confirmation, Wonderkraftz is not liable
for any refund/replacement.
# If the order is confirmed from our side and we are not able to process the order, due to some calamity